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Microsoft Authentication

For IMATH/DM3L authentication, please check here.

Sign in methods

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  • The default way is to use the Microsoft Authenticator App.
    • Disadvantage of Microsoft Authenticator App: it binds to one device. An app registered Office365 account can only be unlocked with the specific device - what happens if your phone is broken?
    • Install the App on your phone (follow the links in the webinterface), start it on the phone, add the QR code.
  • Alternative to Microsoft Authenticator: KeePassXC 
    • After choosing 'Microsoft Authenticator App', also an alternative app can be selected (see below).
    • Choose 'I want to set up a different authenticator app' when setting up your Microsoft Account.

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    Add third party TOTP app (like KeepassXC)

    Adding and removing factors: the system might ask again for authentication, even if you are still logged in!

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    If you use KeepassXC, add such 'Secret Key' as TOTP - Check section TOTP.

    Authentication method

    • Authentication methods have fixed priorites (not changeable by user).
    • The highest priority has 'MS Authenticator'. If this method is configured, this is always the default.
    • Via "Sign in another way" you can choose TOTP or ...
    • To change the the default authentication method, you have to remove methods with a higher priority. E.g. the 'MS Authenticator App'.
      • in case when you click on 'delete' and you get an error, please change via "Sign-in when most... CHANGE" to TOTP or Phone.

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    MS Websites

    Best is to add the following websites to the personal KeepassX Account:

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    Lost Access

    • If you lost access to your Microsoft Account, you can contact the ZI Support and ask them to reset your Accounts Authentication settings.
    • ZI Support Contacts:
    • After the reset, log in to your Microsoft Account and follow the steps listed under Method to set up your Microsoft Authentication