thunderbird

Setup Outlook Account 

• Info: Setup is different for Personal and Shared Accounts 
  • Personal: follow the Steps below
  • Shared:  Setup

1) Open the Account Settings

Open Thunderbird and click the gear button at the bottom left (1) to open the Settings tab. In the sidebar, click Account Settings (2).

2) Add a new mail account

In the Account Settings tab, click + New Account above the account list and choose Mail Account… (3).

Tip: Give the new account a recognizable name (e.g. «… (Outlook)») so you can tell the two apart.

3) Enter your identity

In the Account Setup tab, fill in:

1. Your full name — shown to recipients of your e-mails
2. Your e-mail address (e.g. firstname.lastname@math.uzh.ch)
3. Your UZH password (check «Remember password»)

Then click Configure manually (4) — do not click «Continue», the automatic detection does not find the correct settings.

4) Manual configuration

Enter the following server settings:

	Incoming server	Outgoing server
Protocol	IMAP	SMTP
Hostname	outlook.office365.com	smtp.office365.com
Port	993	587
Connection security	SSL/TLS	STARTTLS
Authentication method	OAuth2	OAuth2
Username	your full e-mail address	your full e-mail address

Click Re-test and then Done.

5) Microsoft sign-in

Because the account uses OAuth2, a Microsoft sign-in window opens the first time Thunderbird connects. Sign in with your UZH credentials and confirm the multi-factor authentication (MFA) prompt. After that, Thunderbird stays connected for around 10 days. 

• Warning: If the Microsoft sign-in window opens as a blank page, save the incomplete configuration and reopen Thunderbird. Then retry the setup, this time it will display the proper page.
  • Make sure to close Thunderbird via "Quit" button, not the "x" in the top right corner in order to kill the program.

6) Disable: a) copy to send, b) local storage

Outlook copies automatically each send mail to folder Send items. Disable Thunderbird to do this as well.

At least for thinlinc:  Please disable the local storage - for large mailboxes, this will fill your home directory and gives no real advantage.

Clearing Up Storage

After you disabled "Message Synchronizing" do the following in order to clear up storage in your home-folder:

1. Find large folders: In the folder list, click the "⋯" menu at the top and enable "Folder Size". The size is then shown next to each folder.

   

2. Clean up a folder: Right-click the folder → Properties → "General Information" tab → "Repair Folder". Thunderbird discards the local copy and re-downloads only the headers from the server.
3. Repeat: Do step 3 for all large folders (typically Inbox, Sent, Archive). Subfolders have to be repaired individually.

7) Folder

Double folder: Sent / Deleted

If you find folders with different names (Sent Items = Sent, Deleted Items = Trash) , but same meaning, best is to merge them.

• In Outlook-Web, move all mails via drag'n'drop from Sent to Sent Items (not vice versa, the term '...Items' is the default in Outlook)
• Delete the old folder Sent.
• Do the same for Deleted Items = Trash

Folder subscribe

Mapping

• Important outlook folders are: Sent items / Gesendete Elemente   |   Deleted items / Gelöschte Elemente  | Archive  | Drafts

Select the right Trash folder (if Deleted items or Gelöschte Elemente exists in selection then use them):

8) Shared Account

In Outlook, there are no username/password for shared email boxes!
The personal account is granted access to a shared email box. Always use your personal credentials.

• This section describes, what to configure differently for Shared-Account Setup, compared to Personal Accounts.
  • Every step that is missing here, do the same as described in the section on top of the page. (for example Step 1.) 

• 1.) Incoming Server: Type the Service Account adress as the username

• Outgoing Server: Type your Personal Account adress as the username
• Klick "Test" and then "Continue"
• A Microsoft Sign-In Page will open with the wrong email to authenticate as.
• Click on "choose another account", choose your personal account and type your credentials. 
  

Every week: refresh the authentication

• Clik on OK.
• If the suggested login address is not your personal one, change it to your personal one.
• Sometimes the dialog looks like (no 'Sign in with different account'):

  

  
  
• Just click on 'Forget my password' and than 'Cancel'

  

• After the login, you'll see:

  

Account order (left pane)

• Option a - Extension Folderpane Tools
• Option b - prefs.js

Signature

• Right click your email account and select 'Settings'
• On the right side you can now edit your signature

UZH Address Book

Name	UZH-AD
Hostname	iduzhz2dc03.d.uzh.ch
Base DN	OU=Users,OU=Users UZH,DC=d,DC=uzh,DC=ch
Port number	636
Bind DN	uzh\<your shortname>
Use secure connection (SSL)	on

Shared Mailbox

• Configuration

Login (also ~every 10 days):  Forgot my password  > Cancel > Select your account > ... login with your personal credentials.

Add-On

Quick Folders

• If you have a lot of folders, it is typically very time consuming to navigate through the tree on the left side, just in order to reach the folder.
• With the Thunderbird Add-On 'Quick Folders' you can configure your personal, most frequently used, folder list.
• For example, if you have to move your incoming mails into different folders, you just drag and drop the mails from the inbox to the configured folders in the 'Quick Folders'-List:

• To use the Add-On 'Quick Folders', you have to download and install it personally: https://addons.mozilla.org/en-US/thunderbird/addon/quickfolders-tabbed-folders/

Shared Mailbox Sent Cleanup

• Thunderbird Add-On: https://addons.thunderbird.net/en-US/thunderbird/addon/shared-mailbox-sent-cleanup/?src=search
• Useful if Outlook Shared mailboxen have been configured.
• Outlook saves each sent mail in the 'Sent Items' folder of the shared mailbox (ok) and in 'Sent Items' of the personal account (fail) - this happens cause the personal account identity is used to sent the mails.
• This Add-On helps to get rid of these duplicates in the personal folder.

Installation:  Settings > Add-ons > Find more add-ons: shared mailbox sent > Add to Thunderbird

 Configuration:

• Select your personal account.
• Specify the shared mailboxes.
• Deactivate Dry-Run
  

FAQ

Sent Folder: double mails

Some mails are shown doubled in the Sent folder. This might happen with Outlook and GMail. 

Workaround: Disable in Thunderbird to save mails in the Sent folder (Outlook does it automatically on the server side).
Settings > Accounts > <Account> > Copies & Folders  > disable 'Place a copy in:'