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ACCESS

Student: course assignment

  • Course assignment happens via SWITCH EDU-ID.
  • If you are missing a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken:

access-edu-id.png

  • DO NOT CHANGE the SWITCH EDU-ID email address!!!
    • (2) Log in on MY https://www.math.uzh.ch/my/ and go to your profile. Choose "Link further accounts" > "Switch Edu-Id" and follow the instructions.

my-link-edu-id.png

  • Important: After changing the MY EDU-ID, wait until tomorrow 05:00, then try again.

Student: Unexpected error ...

  • You've changed your SWITCH EDU-ID!
  • Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), then try again to log in to ACCESS.
  • If it still fails: Log in on MY https://www.math.uzh.ch/my > profile > Linked accounts > click the Refresh button.
    • Important: After changing the MY EDU-ID, wait until tomorrow 05:00, then try again.

Types of Problems

FS24
  • None
FS23
Type # Description FIX
Message: Unexpected error 15 User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS Change the SWITCH EDU ID back to the original one
Page: no course shown 45 User uses a different EDU-ID in Switch than the UZH EMail Configure the used SWITH EDU-ID in MY
User sees no 'run' button 1 User expects the run button at the bottom The button is at the top
User sees no 'questions' 1 Course is listed but no questions shown  
Failed to start shim 2 Pressing RUN Fixed