location: Diff for "thinlinc"

Institute of Mathematics - PublicMathWiki:

Differences between revisions 64 and 122 (spanning 58 versions)
Revision 64 as of 2016-02-07 11:18:34
Size: 6379
Editor: crose
Comment:
Revision 122 as of 2023-07-15 15:05:45
Size: 8880
Editor: crose
Comment:
Deletions are marked like this. Additions are marked like this.
Line 7: Line 7:
|| Disconnect Session || Press ''' 'F8' '''> 'Disconnect ' ||
|| Screen Lock || Activate: '''Ctrl - Alt - L''',<<BR>>Unlock: to display password prompt, press any key or move the mouse. Sometime it's necessary to press '''Esc''' two times. ||
|| USB Stick / Local files|| '''~/thindrives''' ||
|| Screen Size || Press 'F8' > 'Fullscreen: Disable' to make a fullscreen Window resizable.<<BR>>This is also usefull at the I-MATH Terminals, if the screen size fits not perfectly to the monitor (deactive and then activate the fullscreen mode again). ||
|| Disconnect Session || Press ''' 'F8' '''> 'Disconnect' ||
|| Screen Lock || Activate: '''Ctrl - Alt - L''',<<BR>>Unlock: to display password prompt, press any key or move the mouse. Sometimes it's necessary to press '''Esc''' two times. ||
|| [[thinlinc#USB_sticks:_Terminals_in_building_Y27|USB Stick]] || '''~/thindrives''' ||
|| [[thinlinc#Copy_files_from.2Fto_the_Thinlinc_Session|
Local files]] || '''~/thindrives''' ||
|| Screen Size || Press 'F8' > 'Fullscreen: Disable' to make a fullscreen Window resizable.<<BR>>This is also useful at the I-MATH Terminals, if the screen size does not fit perfectly to the monitor (deactivate and then activate the fullscreen mode again). ||
Line 14: Line 15:
  * '''IT Support''': on your request, it's possible to 'shadow' your session to the IT group - in case of any trouble - '''just call the IT by phone'''.   * '''IT Support''': on your request, it is possible to 'shadow' your session to the IT group - in case of any trouble - '''just call the IT by phone'''.
Line 22: Line 23:
 * By default the Session is '''fullscreen'''. To change this, open the 'popup menu' by pressing F8 and change '''Full screen'''.  * By default, the Session is '''fullscreen'''. To change this, open the 'popup menu' by pressing F8 and change '''Full screen'''.
Line 28: Line 29:
= Get a new and fresh session =
Sometimes it happens that your session is locked for some reason (crashed apps, quota problem, ...). A session disconnect / reconnect does not improve the situation.

Please check the option '''End existing session''' in the `tlclient` login window and log in again. Your old session will be killed and a new session will be created. All open applications will be terminated. Open files might be lost. Use is with caution!

{{attachment:tl.end.existing.session.png}}

 * This option is not available via Webaccess.
Line 30: Line 40:
 * Plugged in USB sticks or ext. Harddrives will appear in your home-directory under the folder '''thindrives'''.  * Plugged in USB sticks or ext. hard drives will appear in your home directory under the folder '''thindrives'''.
Line 34: Line 44:
 * If the stick does not appear under directory '~/thindrives', please trigger a remount via menu '''Applications > System Tools > Clean USB Stick umount/mount'''.  * If the stick does not appear under directory '~/thindrives', please trigger a remount via menu '''Repair thindrives (USB Stick , ...)'''.
Line 36: Line 46:
= Remote Access: Linux, Windows, Mac from outside the institute - thinlinc@home = = Remote Access: thinlinc@home =
Line 45: Line 55:
 * Install the native Client (Linux, Windows, Mac): [[http://www.cendio.com/downloads/clients/|Windows, Linux & Mac]]
  * At the moment, there is no native Android or iOS Support. Use the webclient instead.
 * Install the native Client (Linux, Windows, Mac): [[http://www.cendio.com/downloads/clients/|Download]]
  * At the moment, there is no native Android, Windows Phone or iOS support. Use the webclient instead.
Line 53: Line 63:
 * It's possible that you have to accept the '''hostkey''': press 'Continue'  * It is possible that you have to accept the '''hostkey''': press 'Continue'
Line 60: Line 70:
 * Best practice: it's not necessary to logout, just disconnect.  * Best practice: it's not necessary to log out, just disconnect.
Line 62: Line 72:
= Local printing =
 * Not configured at the moment.
== Printing at home ==
 * Choose Thinlocal as Printer
  * It automatically uses your default printer configured on your PC/Laptop at home
{{attachment:printthinlocal.jpg}}
Line 65: Line 77:
= Copy files from/to the Thinlinc Session = == Copy files from/to the Thinlinc Session ==
Line 68: Line 81:
 * Do the mapping, before you connect to the session:  * Do the mapping '''before''' you connect to the session:
Line 71: Line 84:
  3. If there are '''troubles''' with a mapped directory: choose inside the thinlinc session the menu '''Applications > System Tools > Clean USB Stick umount/mount'''.   3. If there are '''troubles''' with a mapped directory: inside the thinlinc session, choose the menu '''Repair thindrives (USB Stick , ...)'''.
Line 76: Line 89:
 * '''Connect''' to your thinlinc session.
 * Open the filemanager and navigate to '''thindrives''' inside your home directory.

   * If the directory does not appear under directory '~/thindrives', please trigger a remount via menu '''Repair thindrives (USB Stick , ...)'''.


= Dropbox =

You can also use dropbox or switchdrive to copy data to the thinlinc session.
 * [[https://wiki.math.uzh.ch/public/dropbox|Dropbox]]
Line 77: Line 101:
 * If you like to use a keyboard with a different layout than already installed in your office, please contact our IT support team.
 * '''Automatic layout detection''': While using the terminals at the institute, the keyboard layout should be detected automatically, regarding the connected keyboard type.
 * An efficient and fast solution, to type characters, which are not directly accessible on the keyboard, is by using the 'compose key' - please check [[ComposeKey]].
 * '''Manual selected keyboard layout''':
  * This setting is only valid until session disconnects.
   * It's boring to change the keyboard layout every time you connect your session - unfortunately, there's no solution at the moment to make the 'manual selected keyboard layout' permanent.
  * '''Before log in''': on the left-bottom-corner of the '''login''' screen, you are free to choose another keyboard layout.
  * '''After log in''': If you want to change the keyboard layout on the fly (session is active):
   * Press 'F8'
   * Disable 'Fullscreen'
   * Then you'll see the icon of the 'keyboard layout switcher' in the lower left corner of the screen: click on it to open the 'keyboard layout switcher'
   * Select your favorite layout.
   * If you like, activate 'fullscreen' again by pressing 'F8' again and active 'Fullscreen'.
 * Website to convert keystokes to specific languages: http://www.typeit.org/
Line 92: Line 102:
= Skype =
 * Voice, chat and screen sharing are supported.
 * Webcams are not supported.
 * You can borrow a headset from the IT Support team.
 * A quick solution, to type characters not directly accessible on the keyboard, is by using the 'compose key' - please check [[ComposeKey]].
 * '''Select keyboard layout''':
Line 97: Line 105:
= Audio =
 * For using 'headphones', please check if there is a 3.5mm jack at your monitor (varies with the models).
 * If you do not find a connector, you can get a USB/Audio converter form the IT Support team. Plug the converter in the terminal.
   * The Keyboard layout is stored on the terminal.
   * If you move to a different terminal, you have to select the keyboard again.
   * Before you connect to a thinlinc session (or if you are already logged into thinlinc: press F8 and uncheck 'Full screen'), select on the lower left corner:

     `Keyboard > Keyboard Layout: Edit ...`

 * Website to convert keystrokes to specific languages: http://www.typeit.org/

= MS-Teams / Zoom / Skype =

 * Audio/Video Test: https://janus.conf.meetecho.com/echotest.html (press 'Start' on the top)
 * Webcam Support:

   * Terminal in Y27: '''plug in the webcam'''.
   * Personal laptop: '''NO''' webcam support. Please start your VideoCall outside of the Thinlinc session.

 * You can borrow a webcam and/or a headset from [[http://math.uzh.ch/support|Support]].


 * The Camera will not be available if you are already using it in another application. (Only one Application can access it at a time)

 * When the camera is on, there is a green Light on the left side of the lense.

{{attachment:cam.png}}


== Audio ==

 * Audio redirection only works with the `native client` - '''not''' with the thinlinc '''browser''' version.

   * Tablet: There is no sound redirecting, because there is no native client.

 * If there is no sound at all (verify by playing a youtube video), check the 'Audio redirection' via `Pulse Audio Volume Control`

   * ok: Output: '''Tunnel to 127.0.0.1:5...'''
   * broken: Output: '''Dummy output'''

 * If broken: Disconnet (```F8 > Disconnect```) Thinlinc Session and log in again. Wait 5 seonds, 'Dummy...' should be replaced by 'Tunnel...'.
 * If still 'Dummy...' appears, `Logut' completely (System > Logout) and log in again. Now it should be fine.


 * Audio / Mic is not working - do the following steps, exact in the given order:

   * `F8 > Sesssion disconnect` and than login again.
   * '''Unplug''' the USB Headset, wait 3 seconds and '''plug in''' again.

= Applets =

 * Menu > Settings > Applets
 *

= Filemanager: Nemo =

 * 15 nice tweaks: https://itsfoss.com/nemo-tweaks/

= FAQ =

 * Q: The native client does not work

   * A: Please always use the latest version: https://www.cendio.com/thinlinc/download

 * Q: Thinlinc via Webbrowser - clipboard is not working

  * A: Known limitation in webbrowser, please use the native client.

== Issues ==

 * If the System is using the wrong Audio Device or Microphone, unplug and plug again the desired device.

 * If your camera is not recognized by the application, enter `tlwebcam-ctl list-cameras` in the Terminal, to make sure the camera is connected in the first place. There needs to be at least one camera listed.

{{attachment:listcams.png}}


 * If the cameras' light isn't on and the Camera doesn't display anything in your VideoMeeting/Recording, enter `tlwebcam-reload` in the Terminal to reload the service completely.

Thinlinc: Terminal Server Environment

Cheat Sheet

Action

Note

Disconnect Session

Press 'F8' > 'Disconnect'

Screen Lock

Activate: Ctrl - Alt - L,
Unlock: to display password prompt, press any key or move the mouse. Sometimes it's necessary to press Esc two times.

USB Stick

~/thindrives

Local files

~/thindrives

Screen Size

Press 'F8' > 'Fullscreen: Disable' to make a fullscreen Window resizable.
This is also useful at the I-MATH Terminals, if the screen size does not fit perfectly to the monitor (deactivate and then activate the fullscreen mode again).

Keyboard Layout

The keyboard will be automatically detected during log in. If you need special characters, the easiest way is to use the 'Compose Key'

  • Accessing the same session locally (at the institute) and remotely (for example at home) - no hassle anymore with locked Firefox profiles.

  • IT Support: on your request, it is possible to 'shadow' your session to the IT group - in case of any trouble - just call the IT by phone.

Connect Session

  • Use any of the Terminals at the institute or use the 'native client' (see below) application on your own computer (Internet access is needed).
  • Just login.
    • An already existing session (in the background or on another terminal) will be moved and reconnect you.
  • Server: tl.math.uzh.ch

tlclient.png

  • By default, the Session is fullscreen. To change this, open the 'popup menu' by pressing F8 and change Full screen.

Disconnect Session

  • Press F8 to open 'popup menu' and choose disconnect.

    • If you need the 'F8 key' in an application, assign another key for the popup menu. To do so: F8 > Options > Options > Popup Menu Key. The new setting is only active during the recent connected session.

Get a new and fresh session

Sometimes it happens that your session is locked for some reason (crashed apps, quota problem, ...). A session disconnect / reconnect does not improve the situation.

Please check the option End existing session in the tlclient login window and log in again. Your old session will be killed and a new session will be created. All open applications will be terminated. Open files might be lost. Use is with caution!

tl.end.existing.session.png

  • This option is not available via Webaccess.

USB sticks: Terminals in building Y27

  • If you plug in a USB Stick at the terminal, there is no window, which opens automatically.

  • Plugged in USB sticks or ext. hard drives will appear in your home directory under the folder thindrives.

  • Open a Filemanager (Menu: Places) and navigate to your 'home directory > thindrives'.

  • Mount and unmount happens automatically - wait a few seconds.
  • If you copy data, wait until the light on the USB stick stops flashing or the progress bar disappear, plus some additional seconds. After that, it's secure to remove the stick.

  • If the stick does not appear under directory '~/thindrives', please trigger a remount via menu Repair thindrives (USB Stick , ...).

Remote Access: thinlinc@home

By webbrowser

  • https://tl.math.uzh.ch

  • No sound.
  • No local drives
  • For touch based devices (Tablets), you'll find a software keyboard on the top of the window,

By native client

  • Install the native Client (Linux, Windows, Mac): Download

    • At the moment, there is no native Android, Windows Phone or iOS support. Use the webclient instead.
  • Start the native client and connect to:

    tl.math.uzh.ch
    • Be aware, the second character of the servername is a lowercase 'L'!
    • Username / Password: as your I-MATH Account.
  • It is possible that you have to accept the hostkey: press 'Continue'

hostkey.png

  • Disconnect / toggle Full screen: Pressing 'F8' opens a menu, with options for:

    • Disconnect.

    • changing Full Screen.

  • Best practice: it's not necessary to log out, just disconnect.

Printing at home

  • Choose Thinlocal as Printer
    • It automatically uses your default printer configured on your PC/Laptop at home

printthinlocal.jpg

Copy files from/to the Thinlinc Session

  • This is is very similar as with the USB sticks above.
  • Add a mapping of local directories to the ~/thindrives directory inside the thinlinc session.

  • Do the mapping before you connect to the session:

    1. Open the 'Thinlinc Client' and choose Options > Local Devices > Drives: Details

    2. Add a new directory and set permissions.

    3. If there are troubles with a mapped directory: inside the thinlinc session, choose the menu Repair thindrives (USB Stick , ...).

thinlinc.options.local.drives.png thinlinc.export.local.png thinlinc.select.png

  • Connect to your thinlinc session.

  • Open the filemanager and navigate to thindrives inside your home directory.

    • If the directory does not appear under directory '~/thindrives', please trigger a remount via menu Repair thindrives (USB Stick , ...).

Dropbox

You can also use dropbox or switchdrive to copy data to the thinlinc session.

Keyboard Layout

  • A quick solution, to type characters not directly accessible on the keyboard, is by using the 'compose key' - please check ComposeKey.

  • Select keyboard layout:

    • The Keyboard layout is stored on the terminal.
    • If you move to a different terminal, you have to select the keyboard again.
    • Before you connect to a thinlinc session (or if you are already logged into thinlinc: press F8 and uncheck 'Full screen'), select on the lower left corner:
      • Keyboard > Keyboard Layout: Edit ...

  • Website to convert keystrokes to specific languages: http://www.typeit.org/

MS-Teams / Zoom / Skype

  • Audio/Video Test: https://janus.conf.meetecho.com/echotest.html (press 'Start' on the top)

  • Webcam Support:
    • Terminal in Y27: plug in the webcam.

    • Personal laptop: NO webcam support. Please start your VideoCall outside of the Thinlinc session.

  • You can borrow a webcam and/or a headset from Support.

  • The Camera will not be available if you are already using it in another application. (Only one Application can access it at a time)
  • When the camera is on, there is a green Light on the left side of the lense.

cam.png

Audio

  • Audio redirection only works with the native client - not with the thinlinc browser version.

    • Tablet: There is no sound redirecting, because there is no native client.
  • If there is no sound at all (verify by playing a youtube video), check the 'Audio redirection' via Pulse Audio Volume Control

    • ok: Output: Tunnel to 127.0.0.1:5...

    • broken: Output: Dummy output

  • If broken: Disconnet (F8 > Disconnect) Thinlinc Session and log in again. Wait 5 seonds, 'Dummy...' should be replaced by 'Tunnel...'.

  • If still 'Dummy...' appears, `Logut' completely (System > Logout) and log in again. Now it should be fine.

  • Audio / Mic is not working - do the following steps, exact in the given order:
    • F8 > Sesssion disconnect and than login again.

    • Unplug the USB Headset, wait 3 seconds and plug in again.

Applets

  • Menu > Settings > Applets

Filemanager: Nemo

FAQ

  • Q: The native client does not work
  • Q: Thinlinc via Webbrowser - clipboard is not working
    • A: Known limitation in webbrowser, please use the native client.

Issues

  • If the System is using the wrong Audio Device or Microphone, unplug and plug again the desired device.
  • If your camera is not recognized by the application, enter tlwebcam-ctl list-cameras in the Terminal, to make sure the camera is connected in the first place. There needs to be at least one camera listed.

listcams.png

  • If the cameras' light isn't on and the Camera doesn't display anything in your VideoMeeting/Recording, enter tlwebcam-reload in the Terminal to reload the service completely.

PublicMathWiki: thinlinc (last edited 2024-07-01 06:23:17 by crose)