ACCESS
Student: course assignment
- Course assignment happens via SWITCH EDU-ID.
- If you are missing a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken:


- DO NOT CHANGE the SWITCH EDU-ID email address!!!
- (2) Log in on MY https://www.math.uzh.ch/my/ and go to your profile. Choose "Link further accounts" > "Switch Edu-Id" and follow the instructions.


- Important: After changing the MY EDU-ID, wait until tomorrow 05:00, then try again.
Student: Unexpected error ...
- You've changed your SWITCH EDU-ID!
- Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), then try again to log in to ACCESS.
- If it still fails: Log in on MY https://www.math.uzh.ch/my > profile > Linked accounts > click the Refresh button.
- Important: After changing the MY EDU-ID, wait until tomorrow 05:00,
thanthen try again.
TypeTypes of problemsProblems
FS24
FS23
Type
#
Description
FIX
Message: Unexpected error
15
User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS
Change the SWITCH EDU ID back to the original one
Page: no course shown
45
User uses a different EDU-ID in Switch than the UZH EMail
Configure the used SWITH EDU-ID in MY
User sees no 'run' button
1
User expects the run button at the bottom
The button is at the top
User sees no 'questions'
1
Course is listed but no questions shown
Failed to start shim
2
Pressing RUN
Fixed