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ACCESS

Student: course assignment

  • Course assignment happens via SWITCH EDU-ID.
  • If you are missing a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken:

access-edu-id.png

  • DO NOT CHANGE the SWITCH EDU-ID email address!!!
    • (2) Log in on MY https://www.math.uzh.ch/my/ and go to your profile. Choose "Link further accounts" > "Switch Edu-Id" and follow the instructions.

my-link-edu-id.png

  • Important: After changing the MY EDU-ID, wait until tomorrow 05:00, then try again.

Student: Unexpected error ...

  • You've changed your SWITCH EDU-ID!
  • Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), then try again to log in to ACCESS.
  • If it still fails: Log in on MY https://www.math.uzh.ch/my > profile > Linked accounts > click the Refresh button.
    • Important: After changing the MY EDU-ID, wait until tomorrow 05:00, than try again.

Type of problems

FS24
  • None
FS23
Type#DescriptionFIX
Message: Unexpected error15User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESSChange the SWITCH EDU ID back to the original one
Page: no course shown45User uses a different EDU-ID in Switch than the UZH EMailConfigure the used SWITH EDU-ID in MY
User sees no 'run' button1User expects the run button at the bottomThe button is at the top
User sees no 'questions'1Course is listed but no questions shown
Failed to start shim2Pressing RUNFixed