ACCESS

• URL: https://access.ifi.uzh.ch
• Login: SWITCH EDU-ID (email address)

Student: course assignment

• Course assignment happens via SWITCH EDU-ID.
• If you are missing a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken:
  • (1) Verify the email under which ACCESS knows you: https://access.ifi.uzh.ch

[image: access-edu-id.png]

• DO NOT CHANGE the SWITCH EDU-ID email address!!!
  • (2) Log in on MY https://www.math.uzh.ch/my/ and go to your profile. Choose "Link further accounts" > "Switch Edu-Id" and follow the instructions.

[image: my-link-edu-id.png]

• Important: After changing the MY EDU-ID, wait until tomorrow 05:00, then try again.

Student: Unexpected error ...

• You've changed your SWITCH EDU-ID!
• Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), then try again to log in to ACCESS.
• If it still fails: Log in on MY https://www.math.uzh.ch/my > profile > Linked accounts > click the Refresh button.
  • Important: After changing the MY EDU-ID, wait until tomorrow 05:00, than try again.

Type of problems

FS24

• None

FS23

Type	#	Description	FIX
Message: Unexpected error	15	User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS	Change the SWITCH EDU ID back to the original one
Page: no course shown	45	User uses a different EDU-ID in Switch than the UZH EMail	Configure the used SWITH EDU-ID in MY
User sees no 'run' button	1	User expects the run button at the bottom	The button is at the top
User sees no 'questions'	1	Course is listed but no questions shown
Failed to start shim	2	Pressing RUN	Fixed