location: Diff for "telephone"

Institute of Mathematics - PublicMathWiki:

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Revision 9 as of 2023-03-27 13:41:37
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Revision 10 as of 2024-06-07 07:29:13
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 * Please request the password to your phone under: http://www.id.uzh.ch/dl/telefonie/support/kontakt.html
  * supply your phone number.
  * this password is '''not''' your PIN.
 * At UZH, most phones in the rooms are discontinued.
 * The users are asked to use MS-Teams for
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== Set the language ==

{{attachment:settins.png}}

 * Press the 'Settings' key (second symbol above).
 * Choose 'Einstellungen'.
 * Choose 'Benutzer'.
  * You'll be prompted for the password.
 * Choose 'Lokalität'.
 * Choose 'Sprache'.
 * Choose your language.
 * Choose 'Speichern & Beenden'
 * The new language becomes active by going back and leaving the settings menu.


= Webclient =

|| Smartclient || https://os-web.uzh.ch:8443/openscapeuc/ ||
|| Classic Webclient || https://os-web.uzh.ch:8443/ ||
|| Username || 55xxx (internal part of the phonenumber) ||
|| Password || Request at telefonie@id.uzh.ch ||
|| Manual (German) || http://www.id.uzh.ch/dl/telefonie/festnetz/bedienung/ucvoip.html ||

 * Shows Call history
 * Address book of the whole university.
 * Conferences
 * Start phone calls from your computer.
 * Setup call redirections
 * Classic web client: configure an email to be sent when you missed a call

== Smart Client Overview ==

|| Start a Call || Type in the number you wish to call in the search box to the top right, you can also search for names in the address book. ||
|| Address book || Searchfield in the top right, enter the Name or part of the Name of the person you wish to call. ||
|| Call History || Is displayed in the center. ||
|| Groupcall || With the (+) Symbol next to the contact names, you can add multiple persons to call at the same time. ||
|| Contacts || Add your own Contacts with the little person symbol next to the search bar ||
|| Conferences || Right there is a tab with a triangle, this is the conference tab. Here you can create conferences and invite people to it. ||

== Call Redirect ==
 * UZH Festnetz Anrufweiterleitung einrichten: https://www.zi.uzh.ch/de/support/kommunikation-telefonie/Festnetz-Telefonie/bedienung/tippstricks.html
 * Forwarding Rules (to the right of Telefon Büro)
 * Activate Simple call forward ("Einfache Anrufsweiterleitung")
  * First Option: Redirect if number is busy. Choose a contact who you want to redirect to.
  * Second Option: Redirect if no answer. Choose a contact who you want to redirect after 4 rings.

= Voicemail =

 * Voicemail Webinterface: https://voicemail.uzh.ch
 * Documentation: http://www.id.uzh.ch/dl/telefonie/festnetz/bedienung.html
 * To access the webinterface, you have to set a PIN on the phone.

== Account / Private PIN ==
 * Account (Benutzer / Mailbox / Codenummer): last five digits of your phone nummber
 * Default PIN: 12345 (only phone, not webinterface)

 * Set a new private pin:
  * Take the handset or press the loudspeaker key.
  * Dial: *78
  * Wait until you hear the computer voice
  * Dial: 9
  * Dial: 3
  * Dial your '''new''' private pin (min 5 numbers, max. 24 numbers) and press # at the end.

= Mobile Clients =

|| App Name || OpenScape Mobile ||
|| Username || 55xxx@system (interne Telefonnummer) ||
|| Password || Gleiches wie Webclient ||
|| Server || https://os-mobile.uzh.ch:8443 ||

== Apple iPhone ==

 * Manual: http://www.id.uzh.ch//dl/telefonie/festnetz/bedienung/ucapple.html
 * Preferences > Advanced > Allow all Certifcates

== Android ==

 * Manual: http://www.id.uzh.ch//dl/telefonie/festnetz/bedienung/ucandroid.html
 * Preferences > Advanced > Allow all Certifcates

== Calls ==

 * Add device under Preferences > Devices
  * Name "Mobile" or similar, address im format: +41791234567 eingeben.
  * RNA: how many times should it ring before forwarding?
 * Choose at the call that the source should be the mobile phone.
 * Pick up call.
   * UZH internal calls
   * For extenal calls, please check: [[ms-teams#Telephone]]

Telephone

  • At UZH, most phones in the rooms are discontinued.
  • The users are asked to use MS-Teams for

PublicMathWiki: telephone (last edited 2024-06-07 07:29:13 by crose)