Overview

Add account

• https://wiki.math.uzh.ch/public/email#Thunderbird

Saved passwords

Saved passwords can be recovered from settings window

• Open Thunderbird Settings, select Private & Security tab then click on Saved Passwords

• Click on Show Passwords to see the passwords in plain text. Make sure nobody is looking at your monitor!

Addressbook UZH

• Open Thunderbird Settings > search for 'addr' > Edit Directories > Add

• Accept the certificate.
• At the first search you need login with your UZH-Password.
• Hostname: iduzhz2dc03.d.uzh.ch
• Base DN: OU=Users,OU=Users UZH,DC=d,DC=uzh,DC=ch
• Port number: 636
• Bind DN: uzh\

Addressbook Zimbra

• Only one Adressebook can be searched at a time.
• Typically the UZH one is more practical.
• Use the I-MATh Zimbra Addressbook only if the UZH one is not suitable.
• Configuration like the UZH one.

* Settings:

Name: I-MATH
Hostname: mail.math.uzh.ch
Base DN: ou=people,dc=math,dc=uzh,dc=ch
Port number: 389
Bind DN: uid=crose,ou=people,dc=math,dc=uzh,dc=ch
Use secure connection: off

Date / time format

• By default, the dates are shown with US locale
• It's possible to change the Thunderbird UI to f.e. German: Edit > Preferences > Language > English|French|German|Italian
• If the English is used and german date formating is wished, check: https://support.mozilla.org/en-US/kb/customize-date-time-formats-thunderbird
  • In config editor (Edit > Preferences > Search: config > Config Editor) set:
    • intl.date_time.pattern_override.date_short - dd.MM.yyyy
    • intl.date_time.pattern_override.time_short - HH:mm

Subscribe folder (shared mailbox)

Show all folder

To automatically show all folder:

• In Thunderbird move the mouse over the account do a right mouse click and select 'Settings > Server Settings > Advanced > Show only subscribed folders=off

Individual subscription

If a new folder has been created (maybe via Zimbra, or on a shared mailbox via another user), and Thunderbird does not show the new folder automatically:

• Please update the 'folder subscription': on the account do a right mouse click and select 'Subscribe'.

• Subscribe all folder:

Default account

• If you click on a mailto link in webbrowser, thunderbird will be opened and you can start to write a mail.
• If you have multiple accounts, it might be useful to define the default account which acts as sender than.
• Open: Settings > Account Settings

• Select the new default account, define as 'default'

Compact Folder

• Shared mailboxes sometimes show 'The folder ... cannot be compacted ...'

• Further information: 2021, 2011
• Option 1: a) Disable compacting at all or b) increase the threshold when to ask and activate to ask for compacting:

• Option 2: Disable to ask for compacting (maybe this setting is outdated)

Add on

• https://www.makeuseof.com/tag/10-must-have-thunderbird-addons-25-more/

Installation: Tools > Add on and themes

• Tools > Add-on and Themes

Synchronizing Google Calendar

• Install this Add-On: https://addons.thunderbird.net/de/thunderbird/addon/provider-for-google-calendar/?src=ss

• Open Settings > Add-ons and Themes > Extensions > click the Settings Gear (Icon) > Install Add-on from File.

• Select the Downloaded Add-on in your Downloads Folder.

• Select "Add" to confirm.

• The Extension should now be enabled.

• Now head to the Calendar Tab and press "+".

• Select "Google Calendar".

• Enter the Email-Address which your desired Google Calendar is assigned to and press "Find Calendars".

• Continue to sign in.

• Now Allow the requested Permissions and select your desired Calendar > press Subscribe.

• Your Calendar should now be intact. You can test if the synchronization worked by adding an event in your Google calendar and checking if it was also added in your Thunderbird.
• This is how to properly accept Event-invites so that they appear in your synchronized calendar:
  • Open the .ics attachment of the invitation mail with Thunderbird

• Select your newly added mail and press "Import Event"

• The event should now be listed in your Thunderbird Calendar, as well as in your Google Calendar if everything worked out.

Quick Folder

• https://quickfolders.org/index.html

Attach from Clipboard

• https://www.updatestar.com/dl/clipboard/clipboard.html

Import / Export Mails: importexporttools-ng

• https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/ Github
• Also: Copy mail to clipboard

Thunderbird: Outlook Account

• https://www.zi.uzh.ch/de/support/Outlook-und-Kollaboration-Office-365/outlook/faq.html
  • Siehe: (12.) IMAP-Clients (z.B. Thunderbird)
• Anleitung fuer Shared Mailboxen. PDF
  • Passwort refresh (~1 Woche): Password request > Reset Password > Cancel > > Authenticate
• Step by step: https://uit.stanford.edu/service/office365/configure/thunderbird-oauth2

Probleme

General

• Restart Thunderbird via File > Quit (closing the window might not be enough).
• Thinlinc: start clean-thunderbird (Repair & Clean Thunderbird) - see above.
• Check the error console: Tools > Developer Tools > Error Console or press ctrl+shift+j
• Let Thunderbird create a Logfile: https://wiki.mozilla.org/MailNews:Logging#Linux/unix

Thinlinc: Fix Thunderbird crash

• Thunderbird sometimes crashes shortly after start.
• Typically it's sufficient to call 'clean-thunderbird.sh'
• Do this, via menu:

* If this does not help, open a terminal and restore an older version, e.g. from 30 days ago:

$ clean-thunderbird.sh 30

Mails not shown

• Repair the folder with the missing mails.

Zugriff collected Adresse & Abfrage nach Passwort

• After a NFS server problem (on TL), several user complain about broken Thunderbird configuration.
• Some user reports that the collected addresses not available anymore, other user reports that they have to supply their password frequently, even if they activate 'save password'.
• Solution: start clean-thunderbird.sh - this will restore the latest settings from the last snapshot.

Disable Thread View

• https://support.mozilla.org/en-US/kb/message-threading-thunderbird#w_changing-default-threading-mode

Mails missing: accidently pressed 'a'

• Sometimes mails seems to dissapear.
• Maybe accidently move to trash or junk.
• Or pressed key 'a' - this triggers 'Archive'-function. If not exist, a folder Archive/ is created and the current selected mail(s) are moved (without any notification) to the yearly archive folder.
• If you do not use the 'Archive'-functionality, your can disable it completely. Unter 'Settings > Account settings > [account] > Copies & Folders > Keep message archives = OFF'