Attention: there is no password for shared mailboxes (=Funktionskonten). Click on 'Mit einem anderen Konto anmelden' and specify your personal email.
[](https://wiki.math.uzh.ch/public/uploads/images/gallery/2026-08/5fEimage.png) [](https://wiki.math.uzh.ch/public/uploads/images/gallery/2026-08/BTgimage.png) [](https://wiki.math.uzh.ch/public/uploads/images/gallery/2026-08/FuEimage.png) ##### New Mail: 'From' automatically selected by current selected mailbox If there are multiple email adresses configured and a new email is created: it would be nice if 'from' points automatically to the last selected email account. According to Microsoft, this is not supported by Outlook ([Link](https://support.microsoft.com/en-us/office/change-the-account-used-to-send-email-messages-2bdd8d4f-e30f-4ec8-88a0-406ce7b23cc5)). ##### Why is the 'From' button missing? See: [Link](https://support.microsoft.com/en-us/office/change-the-account-used-to-send-email-messages-2bdd8d4f-e30f-4ec8-88a0-406ce7b23cc5) ##### Saving mail in drafts folder of the current email account - Short: only with extra effort. - Long: [https://learn.microsoft.com/en-us/answers/questions/5490248/drafts-are-saving-to-my-drafts-folder-instead-of-m](https://learn.microsoft.com/en-us/answers/questions/5490248/drafts-are-saving-to-my-drafts-folder-instead-of-m) ### Email forward Setting up an email forward in Office 365 (Outlook) via Webinterface. - Log in to [https://outlook.office365.com](https://outlook.office365.com) - Go to `Settings > View all Outlook settings` [](https://wiki.math.uzh.ch/public/uploads/images/gallery/2026-06/m365forward-01.png) - Go to `Mail > Forwarding` [](https://wiki.math.uzh.ch/public/uploads/images/gallery/2026-08/wfvimage.png) ##### Disable - When you log in on the webinterface, just click on *Turn Off*: [](https://wiki.math.uzh.ch/public/uploads/images/gallery/2026-08/Kjpimage.png) ## Best Practice ### Disable 'Focus / Other - View' Default Focus View: [](https://wiki.math.uzh.ch/public/uploads/images/gallery/2026-09/WVsimage.png) Switch back to traditional: [](https://wiki.math.uzh.ch/public/uploads/images/gallery/2026-09/KJiimage.png) Under **Settings**, go to ... - Disable **Focused Inbox** - Optional: Switch of **group messages** (thread view) [](https://wiki.math.uzh.ch/public/uploads/images/gallery/2026-09/PNcimage.png) ### Outlook for Mac - Realname - Beim anlegen des IMAP Kontos: bei der Anmeldung „Synchronisation mit Microsoft Konto“ ausschalten. Danach kann beim Konto der Realname geändert werden. ### Apple Mail and 'Shared Mailbox' - Not supported. - If you try to configure, you'll receive 'There is already an account' - [https://learn.microsoft.com/en-us/answers/questions/5791910/microsoft-shared-mailbox-in-apple-mail](https://learn.microsoft.com/en-us/answers/questions/5791910/microsoft-shared-mailbox-in-apple-mail) - Recommendation: Use Outlook for Mac. ### 'Reply All' should not include myself - Currently we don't know if this is an option. ### Message: Outlook could not be started [](https://wiki.math.uzh.ch/public/uploads/images/gallery/2026-09/image.png) **Fix:** Systemsteuerung > Benutzerkonten > Mail (Microsoft Outlook) > Profile: Profile Anzeigen > Entfernen [](https://wiki.math.uzh.ch/public/uploads/images/gallery/2026-09/Bm0image.png) ## Observations - needs to be investigated - Send a mail via **Thunderbird** (Sender is personal account) to a not existing outlook address [...@uzh.ch](mailto:...@uzh.ch) - **No error Message**. Even not a Mailer Daemon error. - Sending via Outlook Web generates a Mailer Daemon error. - Send a mail from a shared mailbox, one of the receivers deliver an automatic response. - The response is received on the personal account, not on the shared mail box