Microsoft Authentication

Method

• MFA (Multi Factor Authentification) can be configured in different ways.
• The default way is to use the Microsoft Authenticator App.
• To use a different method of Authentication, you can choose 'I want to set up a different method' when setting up your Microsoft Account.

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• If you choose 'Phone', enter your mobile or office phone number.

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• You can manage the sign in options for your account here: https://mysignins.microsoft.com/security-info

Lost Access

• If you lost Access to your Microsoft Account you can contact the ZI Support and ask them to reset your Accounts Authentication settings.
• ZI Support Contacts:

  • Self-Service Portal: https://support.uzh.ch/

  • E-Mail: support@zi.uzh.ch

  • Phone: 044 63 43333

  • More Information: https://www.zi.uzh.ch/en/support.html

  • And for the next time: remember to setup a second way of authentication, before you loose the first one

• After the reset, log in to your Microsoft Account and follow the steps listed under Method to set up your Microsoft Authentication