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| == Method == | * MFA (Multi Factor Authentification) can be configured in different ways. * The default way is to use the Microsoft Authenticator App. * To use a different method of Authentication, you can choose 'I want to set up a different method' when setting up your Microsoft Account. {{attachment:different_method.png}} |
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| We recommend you don't use the Microsoft Authenticator App, because if you loose Access to your Phone, you will not be able to login to your Microsoft Account anymore. | * If you choose 'Phone', enter your mobile or office phone number. {{attachment:method_phone.png}} |
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| To use a different method of Authentication, you can choose 'I want to set up a different method' when setting up your Microsoft Account. | * https://www.zi.uzh.ch/en/support/Outlook-und-Kollaboration-Office-365/setup-multifactor-authentification.html * Manage sign in options: https://mysignins.microsoft.com/security-info |
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| You then get to choose a different method. We recommend you choose 'Phone', then enter the phone Number of your mobile or office phone. | {{attachment:mfa-second.png}} |
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| You can manage the sign in options for your account here: https://mysignins.microsoft.com/security-info | = Lost Access = * If you lost Access to your Microsoft Account, you can contact the ZI Support and ask them to reset your Accounts Authentication settings. * ZI Support Contacts: * Self-Service Portal: https://support.uzh.ch/ * E-Mail: support@zi.uzh.ch * Phone: 044 63 43333 * More Information: https://www.zi.uzh.ch/en/support.html * And for the next time: remember to setup a second way of authentication, before you loose the first one ;-) * After the reset, log in to your Microsoft Account and follow the steps listed under Method to set up your Microsoft Authentication |
Contents
Microsoft Authentication
- MFA (Multi Factor Authentification) can be configured in different ways.
- The default way is to use the Microsoft Authenticator App.
- To use a different method of Authentication, you can choose 'I want to set up a different method' when setting up your Microsoft Account.
- If you choose 'Phone', enter your mobile or office phone number.
Manage sign in options: https://mysignins.microsoft.com/security-info
Lost Access
- If you lost Access to your Microsoft Account, you can contact the ZI Support and ask them to reset your Accounts Authentication settings.
- ZI Support Contacts:
Self-Service Portal: https://support.uzh.ch/
E-Mail: support@zi.uzh.ch
- Phone: 044 63 43333
More Information: https://www.zi.uzh.ch/en/support.html
And for the next time: remember to setup a second way of authentication, before you loose the first one
- After the reset, log in to your Microsoft Account and follow the steps listed under Method to set up your Microsoft Authentication