= access.ifi.uzh.ch =

<<TableOfContents>>

 * URL: https://access.ifi.uzh.ch
 * Login: SWITCH EDU-ID (email address)

=== Student: course assignment ===

 * Course assignment happens via SWITCH EDU-ID.
 * If you '''miss''' a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken:

   * (1) Verify the email under which ACCESS knows you: https://access.ifi.uzh.ch

{{attachment:access-edu-id.png}}

   * '''DO NOT CHANGE''' the '''SWITCH''' EDU-ID email address!!! 
   * For MY and ACCESS, '''any''' email address is fine (it is not necessary to use @uzh.ch), but it is '''mandatory''' that SWITCH EDU-ID and MY EDU-ID is the same.
   * Log in on MY https://w3.math.uzh.ch/my > Setting
{{attachment:my-edu-id-setting.png}}
   * (2) Verify / update the MY EDU-ID to the one shown on ACCESS:
{{attachment:my-edu-id.png}}

 * '''Important''': After changing the MY EDU-ID, wait until tomorrow 05:00, than try again.

=== Student: Unexpected error ... ===

 * You've changed your SWITCH EDU-ID!
 * Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), than try again to log in to ACCESS.
 * If it still fails: Log in on MY https://w3.math.uzh.ch/my > Setting > EDU-ID

   * Update the EDU-ID to the same as the SWITCH EDU-ID.
   * '''Important''': After changing the MY EDU-ID, wait until tomorrow 05:00, than try again.

=== Type of problems ===

|| Type || # || Description || FIX ||
|| Message: Unexpected error || 15 || User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS || Change the SWITCH EDU ID back to the original one ||
|| Page: no course shown || 45 || User uses a different EDU-ID in Switch than the UZH EMail || Configure the used SWITH EDU-ID in MY ||
|| User sees no 'run' button || 1 || User expects the run button at the bottom || The button is at the top ||
|| User sees no 'questions' || 1 || Course is listed but no questions shown || '''<pending>''' ||
|| Failed to start shim || 2 || Pressing RUN || Fixed ||