= access.ifi.uzh.ch = <> * URL: https://access.ifi.uzh.ch * Login: SWITCH EDU-ID (email address) === Student: course assignment === * Course assignment happens via SWITCH EDU-ID. * If you '''miss''' a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken: * (1) Verify the email under which ACCESS knows you: https://access.ifi.uzh.ch {{attachment:access-edu-id.png}} * '''DO NOT CHANGE''' the '''SWITCH''' EDU-ID email address!!! ''Currently this will trigger some extra work on our side to clean the setup.'' * Log in on MY https://w3.math.uzh.ch/my > Setting {{attachment:my-edu-id-setting.png}} * (2) Verify / update the MY EDU-ID to the one shown on ACCESS: {{attachment:my-edu-id.png}} * '''Important''': After changing the MY EDU-ID, you have to wait for the next sync until the updated MY EDU-ID is transferred to ACCESS. Currently this happens at ''05:00 in the morning''. === Student: Unexpected error ... === * You've changed your SWITCH EDU-ID! * Change the SWITCH EDU-ID back to the former one, than try again to log in to ACCESS. === Type of problems === || Type || # || Description || FIX || || Message: Unexpected error || 15 || User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS || Change the SWITCH EDU ID back to the original one || || Page: no course shown || 45 || User uses a different EDU-ID in Switch than the UZH EMail || Configure the used SWITH EDU-ID in MY || || User sees no 'run' button || 1 || User expects tha run button at the bottom || The button is at the top || || User sees no 'questions' || 1 || Course is listed but no questions shown || || || Failed to start shim || 2 || Pressing RUN || ||