location: Diff for "ACCESS"

Institute of Mathematics - PublicMathWiki:

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⇤ ← Revision 3 as of 2023-03-08 09:28:52 →
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Editor: amitch
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<<TableOfContents>>
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=== Student: course assignment ===
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 * If you miss a course on ACCESS, probably the link between SWITCH EDU ID and MY is broken:

  * Verify the email under which ACCESS knows you:		  * If you '''miss''' a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken:
  * (1) Verify the email under which ACCESS knows you: https://access.ifi.uzh.ch
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   * On Switch: DO NOT CHANGE the SWITCH EDU ID email address!!! Currently this will trigger some extra work on our side to clean the setup.
   * Log in on MY https://w3.math.uzh.ch/my > Setting		  * '''DO NOT CHANGE''' the '''SWITCH''' EDU-ID email address!!!
 * For MY and ACCESS, '''any''' email address is fine (it is not necessary to use @uzh.ch), but it is '''mandatory''' that SWITCH EDU-ID and MY EDU-ID is the same.
 * Log in on MY https://w3.math.uzh.ch/my > Setting
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   * Verify / update the MY EDU ID to the one shown on ACCESS
{{attachment:my-edu-id-setting.png}}
 * (2) Verify / update the MY EDU-ID to the one shown on ACCESS:

{{attachment:my-edu-id.png}}

 * '''Important''': After changing the MY EDU-ID, '''wait until tomorrow 05:00, then try again.'''

=== Student: Unexpected error ... ===
 * You've changed your SWITCH EDU-ID!
 * Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), than try again to log in to ACCESS.
 * If it still fails: Log in on MY https://w3.math.uzh.ch/my > Setting > EDU-ID
  * Update the EDU-ID to the same as the SWITCH EDU-ID.
  * '''Important''': After changing the MY EDU-ID, '''wait until tomorrow 05:00, than try again. '''

=== Type of problems ===
==== FS24 ====
 . None

==== FS23 ====
||Type ||# ||Description ||FIX ||
||Message: Unexpected error ||15 ||User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS ||Change the SWITCH EDU ID back to the original one ||
||Page: no course shown ||45 ||User uses a different EDU-ID in Switch than the UZH EMail ||Configure the used SWITH EDU-ID in MY ||
||User sees no 'run' button ||1 ||User expects the run button at the bottom ||The button is at the top ||
||User sees no 'questions' ||1 ||Course is listed but no questions shown || ||
||Failed to start shim ||2 ||Pressing RUN ||Fixed ||

access.ifi.uzh.ch

Contents

  1. access.ifi.uzh.ch
      1. Student: course assignment
      2. Student: Unexpected error ...
      3. Type of problems
        1. FS24
        2. FS23

Student: course assignment

  • Course assignment happens via SWITCH EDU-ID.

  • If you miss a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken:

access-edu-id.png

  • DO NOT CHANGE the SWITCH EDU-ID email address!!!

  • For MY and ACCESS, any email address is fine (it is not necessary to use @uzh.ch), but it is mandatory that SWITCH EDU-ID and MY EDU-ID is the same.

  • Log in on MY https://w3.math.uzh.ch/my > Setting

my-edu-id-setting.png

  • (2) Verify / update the MY EDU-ID to the one shown on ACCESS:

my-edu-id.png

  • Important: After changing the MY EDU-ID, wait until tomorrow 05:00, then try again.

Student: Unexpected error ...

  • You've changed your SWITCH EDU-ID!
  • Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), than try again to log in to ACCESS.

  • If it still fails: Log in on MY https://w3.math.uzh.ch/my > Setting > EDU-ID

    • Update the EDU-ID to the same as the SWITCH EDU-ID.

    • Important: After changing the MY EDU-ID, wait until tomorrow 05:00, than try again.

Type of problems

FS24

  • None

FS23

Type

#

Description

FIX

Message: Unexpected error

15

User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS

Change the SWITCH EDU ID back to the original one

Page: no course shown

45

User uses a different EDU-ID in Switch than the UZH EMail

Configure the used SWITH EDU-ID in MY

User sees no 'run' button

1

User expects the run button at the bottom

The button is at the top

User sees no 'questions'

1

Course is listed but no questions shown

Failed to start shim

2

Pressing RUN

Fixed

PublicMathWiki: ACCESS (last edited 2024-03-01 14:01:02 by amitch)