location: Diff for "ACCESS"

Institute of Mathematics - PublicMathWiki:

Differences between revisions 27 and 28
Revision 27 as of 2023-03-17 15:05:34
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Editor: crose
Comment:
Revision 28 as of 2023-03-19 08:53:23
Size: 1911
Editor: crose
Comment:
Deletions are marked like this. Additions are marked like this.
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   * '''DO NOT CHANGE''' the '''SWITCH''' EDU-ID email address!!! ''Currently this will trigger some extra work on our side to clean the setup.''    * '''DO NOT CHANGE''' the '''SWITCH''' EDU-ID email address!!!
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 * '''Important''': After changing the MY EDU-ID, you have to wait for the next sync until the updated MY EDU-ID is transferred to ACCESS. Currently this happens at ''05:00 in the morning''.  * '''Important''': After changing the MY EDU-ID, wait until tomorrow 05:00, than try again.
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   * Update the EDU-ID there.
   * Wait until tomorrow 05:00, than try again.
   * Update the EDU-ID to the same as the SWITCH EDU-ID.
   * '''Important''': After changing the MY EDU-ID, wait until tomorrow 05:00, than try again.

access.ifi.uzh.ch

Student: course assignment

  • Course assignment happens via SWITCH EDU-ID.
  • If you miss a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken:

access-edu-id.png

my-edu-id-setting.png

  • (2) Verify / update the MY EDU-ID to the one shown on ACCESS:

my-edu-id.png

  • Important: After changing the MY EDU-ID, wait until tomorrow 05:00, than try again.

Student: Unexpected error ...

  • You've changed your SWITCH EDU-ID!
  • Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), than try again to log in to ACCESS.
  • If it still fails: Log in on MY https://w3.math.uzh.ch/my > Setting > EDU-ID

    • Update the EDU-ID to the same as the SWITCH EDU-ID.
    • Important: After changing the MY EDU-ID, wait until tomorrow 05:00, than try again.

Type of problems

Type

#

Description

FIX

Message: Unexpected error

15

User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS

Change the SWITCH EDU ID back to the original one

Page: no course shown

45

User uses a different EDU-ID in Switch than the UZH EMail

Configure the used SWITH EDU-ID in MY

User sees no 'run' button

1

User expects the run button at the bottom

The button is at the top

User sees no 'questions'

1

Course is listed but no questions shown

<pending>

Failed to start shim

2

Pressing RUN

Fixed

PublicMathWiki: ACCESS (last edited 2024-03-01 14:01:02 by amitch)