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<<TableOfContents>> |
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| * '''DO NOT CHANGE''' the '''SWITCH''' EDU-ID email address!!! ''Currently this will trigger some extra work on our side to clean the setup.'' | * '''DO NOT CHANGE''' the '''SWITCH''' EDU-ID email address!!! * For MY and ACCESS, '''any''' email address is fine (it is not necessary to use @uzh.ch), but it is '''mandatory''' that SWITCH EDU-ID and MY EDU-ID is the same. |
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| * '''Important''': After changing the MY EDU-ID, you have to wait for the next sync until the updated MY EDU-ID is transferred to ACCESS. Currently this happens at ''05:00 in the morning''. | * '''Important''': After changing the MY EDU-ID, wait until tomorrow 05:00, then try again. |
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| * You've changed your EDU-ID! * Send us (https://math.uzh.ch/support) a screenshot with the error message. * Give us at least 24h to repair. |
* You've changed your SWITCH EDU-ID! * Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), than try again to log in to ACCESS. * If it still fails: Log in on MY https://w3.math.uzh.ch/my > Setting > EDU-ID * Update the EDU-ID to the same as the SWITCH EDU-ID. * '''Important''': After changing the MY EDU-ID, wait until tomorrow 05:00, than try again. === Type of problems === ==== FS24 ==== None ==== FS23 ==== || Type || # || Description || FIX || || Message: Unexpected error || 15 || User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS || Change the SWITCH EDU ID back to the original one || || Page: no course shown || 45 || User uses a different EDU-ID in Switch than the UZH EMail || Configure the used SWITH EDU-ID in MY || || User sees no 'run' button || 1 || User expects the run button at the bottom || The button is at the top || || User sees no 'questions' || 1 || Course is listed but no questions shown || || || Failed to start shim || 2 || Pressing RUN || Fixed || |
access.ifi.uzh.ch
Contents
- Login: SWITCH EDU-ID (email address)
Student: course assignment
- Course assignment happens via SWITCH EDU-ID.
If you miss a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken:
(1) Verify the email under which ACCESS knows you: https://access.ifi.uzh.ch
DO NOT CHANGE the SWITCH EDU-ID email address!!!
For MY and ACCESS, any email address is fine (it is not necessary to use @uzh.ch), but it is mandatory that SWITCH EDU-ID and MY EDU-ID is the same.
Log in on MY https://w3.math.uzh.ch/my > Setting
- (2) Verify / update the MY EDU-ID to the one shown on ACCESS:
Important: After changing the MY EDU-ID, wait until tomorrow 05:00, then try again.
Student: Unexpected error ...
- You've changed your SWITCH EDU-ID!
- Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), than try again to log in to ACCESS.
If it still fails: Log in on MY https://w3.math.uzh.ch/my > Setting > EDU-ID
- Update the EDU-ID to the same as the SWITCH EDU-ID.
Important: After changing the MY EDU-ID, wait until tomorrow 05:00, than try again.
Type of problems
FS24
- None
FS23
Type |
# |
Description |
FIX |
Message: Unexpected error |
15 |
User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS |
Change the SWITCH EDU ID back to the original one |
Page: no course shown |
45 |
User uses a different EDU-ID in Switch than the UZH EMail |
Configure the used SWITH EDU-ID in MY |
User sees no 'run' button |
1 |
User expects the run button at the bottom |
The button is at the top |
User sees no 'questions' |
1 |
Course is listed but no questions shown |
|
Failed to start shim |
2 |
Pressing RUN |
Fixed |