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| * Login SWITCH EDU-ID (email address) * Course assignment happens via SWITCH EDU-ID * If you miss a course on ACCESS, verify the email under which ACCESS does identitfy you:\ |
* Login: SWITCH EDU-ID (email address) |
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| === Student: course assignment === * Course assignment happens via SWITCH EDU-ID. * If you '''miss''' a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken: * (1) Verify the email under which ACCESS knows you: https://access.ifi.uzh.ch |
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| {{attachment:access-edu-id.png}} | |
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| - if the SWITCH EDU-ID is not the UZH email address: | * '''DO NOT CHANGE''' the '''SWITCH''' EDU-ID email address!!! * For MY and ACCESS, '''any''' email address is fine (it is not necessary to use @uzh.ch), but it is '''mandatory''' that SWITCH EDU-ID and MY EDU-ID is the same. * Log in on MY https://w3.math.uzh.ch/my > Setting |
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| * DO NOT CHANGE the SWITCH EDU ID email address!!! Currently this will trigger some extra work on our side to clean the setup. * Instead: update |
{{attachment:my-edu-id-setting.png}} * (2) Verify / update the MY EDU-ID to the one shown on ACCESS: {{attachment:my-edu-id.png}} * '''Important''': After changing the MY EDU-ID, '''wait until tomorrow 05:00, then try again.''' === Student: Unexpected error ... === * You've changed your SWITCH EDU-ID! * Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), than try again to log in to ACCESS. * If it still fails: Log in on MY https://w3.math.uzh.ch/my > Setting > EDU-ID * Update the EDU-ID to the same as the SWITCH EDU-ID. * '''Important''': After changing the MY EDU-ID, '''wait until tomorrow 05:00, than try again. ''' === Type of problems === ==== FS24 ==== . None ==== FS23 ==== ||Type ||# ||Description ||FIX || ||Message: Unexpected error ||15 ||User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS ||Change the SWITCH EDU ID back to the original one || ||Page: no course shown ||45 ||User uses a different EDU-ID in Switch than the UZH EMail ||Configure the used SWITH EDU-ID in MY || ||User sees no 'run' button ||1 ||User expects the run button at the bottom ||The button is at the top || ||User sees no 'questions' ||1 ||Course is listed but no questions shown || || ||Failed to start shim ||2 ||Pressing RUN ||Fixed || |
access.ifi.uzh.ch
Contents
- Login: SWITCH EDU-ID (email address)
Student: course assignment
- Course assignment happens via SWITCH EDU-ID.
If you miss a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken:
(1) Verify the email under which ACCESS knows you: https://access.ifi.uzh.ch
DO NOT CHANGE the SWITCH EDU-ID email address!!!
For MY and ACCESS, any email address is fine (it is not necessary to use @uzh.ch), but it is mandatory that SWITCH EDU-ID and MY EDU-ID is the same.
Log in on MY https://w3.math.uzh.ch/my > Setting
- (2) Verify / update the MY EDU-ID to the one shown on ACCESS:
Important: After changing the MY EDU-ID, wait until tomorrow 05:00, then try again.
Student: Unexpected error ...
- You've changed your SWITCH EDU-ID!
- Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), than try again to log in to ACCESS.
If it still fails: Log in on MY https://w3.math.uzh.ch/my > Setting > EDU-ID
- Update the EDU-ID to the same as the SWITCH EDU-ID.
Important: After changing the MY EDU-ID, wait until tomorrow 05:00, than try again.
Type of problems
FS24
- None
FS23
Type |
# |
Description |
FIX |
Message: Unexpected error |
15 |
User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS |
Change the SWITCH EDU ID back to the original one |
Page: no course shown |
45 |
User uses a different EDU-ID in Switch than the UZH EMail |
Configure the used SWITH EDU-ID in MY |
User sees no 'run' button |
1 |
User expects the run button at the bottom |
The button is at the top |
User sees no 'questions' |
1 |
Course is listed but no questions shown |
|
Failed to start shim |
2 |
Pressing RUN |
Fixed |