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| * Login SWITCH EDU-ID (email address) * Course assignment happens via SWITCH EDU-ID * If you miss a course on ACCESS, verify the email under which ACCESS does identitfy you:\ |
* Login: SWITCH EDU-ID (email address) |
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| === Student: course assignment === | |
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| * Course assignment happens via SWITCH EDU-ID. * If you '''miss''' a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken: |
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| - if the SWITCH EDU-ID is not the UZH email address: | * (1) Verify the email under which ACCESS knows you: https://access.ifi.uzh.ch |
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| * DO NOT CHANGE the SWITCH EDU ID email address!!! Currently this will trigger some extra work on our side to clean the setup. * Instead: update |
{{attachment:access-edu-id.png}} * '''DO NOT CHANGE''' the '''SWITCH''' EDU-ID email address!!! ''Currently this will trigger some extra work on our side to clean the setup.'' * Log in on MY https://w3.math.uzh.ch/my > Setting {{attachment:my-edu-id-setting.png}} * (2) Verify / update the MY EDU-ID to the one shown on ACCESS: {{attachment:my-edu-id.png}} * '''Important''': After changing the MY EDU-ID, you have to wait for the next sync until the updated MY EDU-ID is transferred to ACCESS. Currently this happens at ''05:00 in the morning''. === Student: Unexpected error ... === * You've changed your SWITCH EDU-ID! * Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), than try again to log in to ACCESS. * If it still fails: Log in on MY https://w3.math.uzh.ch/my > Setting > EDU-ID * Update the EDU-ID there. * Wait until tomorrow 05:00, than try again. === Type of problems === || Type || # || Description || FIX || || Message: Unexpected error || 15 || User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS || Change the SWITCH EDU ID back to the original one || || Page: no course shown || 45 || User uses a different EDU-ID in Switch than the UZH EMail || Configure the used SWITH EDU-ID in MY || || User sees no 'run' button || 1 || User expects the run button at the bottom || The button is at the top || || User sees no 'questions' || 1 || Course is listed but no questions shown || '''<pending>''' || || Failed to start shim || 2 || Pressing RUN || Fixed || |
access.ifi.uzh.ch
Contents
- Login: SWITCH EDU-ID (email address)
Student: course assignment
- Course assignment happens via SWITCH EDU-ID.
If you miss a course on ACCESS, probably the link between SWITCH EDU-ID and MY is broken:
(1) Verify the email under which ACCESS knows you: https://access.ifi.uzh.ch
DO NOT CHANGE the SWITCH EDU-ID email address!!! Currently this will trigger some extra work on our side to clean the setup.
Log in on MY https://w3.math.uzh.ch/my > Setting
- (2) Verify / update the MY EDU-ID to the one shown on ACCESS:
Important: After changing the MY EDU-ID, you have to wait for the next sync until the updated MY EDU-ID is transferred to ACCESS. Currently this happens at 05:00 in the morning.
Student: Unexpected error ...
- You've changed your SWITCH EDU-ID!
- Change the SWITCH EDU-ID back to the former one (probably something different than @uzh.ch), than try again to log in to ACCESS.
If it still fails: Log in on MY https://w3.math.uzh.ch/my > Setting > EDU-ID
- Update the EDU-ID there.
- Wait until tomorrow 05:00, than try again.
Type of problems
Type |
# |
Description |
FIX |
Message: Unexpected error |
15 |
User logs in to ACCESS and log out, than changed the EDU-ID on Switch, than again log in to ACCESS |
Change the SWITCH EDU ID back to the original one |
Page: no course shown |
45 |
User uses a different EDU-ID in Switch than the UZH EMail |
Configure the used SWITH EDU-ID in MY |
User sees no 'run' button |
1 |
User expects the run button at the bottom |
The button is at the top |
User sees no 'questions' |
1 |
Course is listed but no questions shown |
<pending> |
Failed to start shim |
2 |
Pressing RUN |
Fixed |